State Farm® Insurance Agent Rose Mary Nunes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ed-steminator *
August 19, 2024
5
out of
5
rating by Ed-steminator *
"Been a customer of Rose Mary for over a decade now. Recently, I had an issue with underwriting questioning roof repairs and Rose Mary and team assisting in presenting my case to keep the policy active. Not all agents will fight for their customer, thankfully she will! Elizabeth and all others at the office assist to the best of their abilities as well and add value to any call I place there. Thanks!"
We responded:
"Thank Eddie, I really appreciate your kind words. We take care of every client as if they were family and we take every request from the client very serious. Eddie, Thank for your loyalty throughout so many years. We appreciate you, your family and business!!"
Steven Zarate
August 18, 2024
5
out of
5
rating by Steven Zarate
"I've been with Rosemary for many years and she's always had great staff in her office that are helpful and knowledgeable. As of more recently she added what I consider her best addition yet in Elizabeth Contreras. She is not only responsive and communicative, but a truly empathetic and kind person that is a pleasure to work with and speak to on the phone. Certainly an employee and overall office that reminds you of what customer service should be like, and why it matters to have quality insurance."
We responded:
"Steven, thank you so much for your kind words towards my team members and my agency overall. We always put the client first in every situation and we strive to do our very best with customer service. Thank you for your loyalty throughout so many years. We appreciate you, your family and your business. "
Ellen Horstman
February 20, 2024
5
out of
5
rating by Ellen Horstman
"Hooray for Elizabeth's stellar customer service! Our premiums were going up but she took the time to work with me on the phone, going over all of our policies and offering some possible solutions that we could choose from to keep our rates within reason. We wanted to stay with State Farm (after 40yrs!) but yes, we were shopping around trying to find better pricing. And I was able to get rates that were a li'l be lower with a different carrier, but I seriously doubt anyone could beat Elizabeth's intelligent and creative customer service - which is what ultimately swayed us to stay with State Farm."
We responded:
"Thank you, Ellen & Tim, for the kind words you expressed about Elizabeth. My team & I strive to keep our customers happy. We are so pleased that you are going to continue stay with the State Farm family. We treat customers as we want to be treated as a consumer. Warmest regards, Rose Mary- "
Mwinkoma Mbayo
November 17, 2023
5
out of
5
rating by Mwinkoma Mbayo
"I have been with Rose Mary Nunes for years now and I am pleased with the services they provide. Elizabeth has always been a great help and she is responsive to whatever question I may have. She goes the extra mile to call me to follow up to ensure we are on the same page. Thank you for the top notch service and if anyone is thinking about an insurance company to go with you won’t be disappointed with them."
We responded:
"Thank you Sia for the kind words that you have expressed yourself with regarding Elizabeth & our customer service. We appreciate you as a loyal customer and feeling comfortable with our service. Let us know if you have any questions regarding your policies or would like to get information on life insurance, pet insurance or disability insurance. We are here to meet your needs! Please let us know how we can serve you once again! :-)"
Geoffrey Tagle
November 16, 2023
5
out of
5
rating by Geoffrey Tagle
"Elizabeth, Marieleena and Rosemary are the reasons why we have been loyal State Farm members for many years!"
We responded:
"Awhhh, thank you Geoffrey! We sure appreciate the words of kindness. We are here to assist you with any auto, life or banking needs you may have. Thank you for being so loyal to us throughout all these years. Please stop by to say "Hello" to all of us. "
Nestor Vargas
November 16, 2023
5
out of
5
rating by Nestor Vargas
"I have been rose client for almost 3 year and always solve my problems and whatever I need , always respond fast and with solutions , she really care the customer , I will state best customer service"
We responded:
"Thank you Nestor. I am so happy that you find me & my office team helpful and useful with your service requests. As always, we are here to help you with any insurance issues you may have. "
Alex Souza
August 19, 2023
5
out of
5
rating by Alex Souza
"Rose Mary and staff are always very helpful and willing to assist customers. Very responsive via email as well."
We responded:
"Hi Alex, thank you so much for the kind words. We appreciate you and your business. We are always here to assist you in anyway possible."
Fidel Villarreal
May 13, 2023
5
out of
5
rating by Fidel Villarreal
"I've been a client of Rose Mary for roughly 20 years. Her entire team is very Professional and friendly. I highly recommend a quote from Rose Mary."
We responded:
"Thank you, Fidel! We truly appreciate your kind words. I am so pleased that you enjoy our service and assistance, we are also fans of yours! We enjoy communicating with you & assisting you with your insurance needs. "
Alphonse-Marie Gokey
January 14, 2022
5
out of
5
rating by Alphonse-Marie Gokey
"Thank you Elizabeth for your excellent service. You’re extremely patient and helpful. Great job!"
We responded:
"Marie, I'm so happy you are satisfied with the service you received from Elizabeth. We strive to give every single client with helpful assistance here at our office here at State Farm Insurance. Let us know how we can assist you again!"
Jaime Palominos
July 13, 2021
5
out of
5
rating by Jaime Palominos
"Very good quality service, always helping customers with a very good attitude, always telling us about a new plans that fits our needs Super happy being a State Farm client, JP"
We responded:
"Jaime, than you so much for your compliments and sharing your experiences with the rest. We appreciate your loyalty for being with us here at State Farm Insurance for so long. You and your family have been a long time client and we appreciate YOU!! Let us know how we can assist you more with Auto Insurance, Home Insurance or Life Insurance."
J L
March 9, 2021
5
out of
5
rating by J L
"I always have a hard time when it comes to getting things done fast with any other auto insurance companies but with one phone call I get rid of huge headaches thanks to Genesis and the team in this office. I’m 1000% satisfied customer for sure ."
We responded:
"Thank you Jaime for complimenting my team & I. We are always striving to give the best customer service experience to all. You are appreciated as a client & we appreciate your business. Please let us know if we can help you with anything else."
Bruce Wayne
November 6, 2020
5
out of
5
rating by Bruce Wayne
"Genesis is an articulate, congenial, extraordinarily good Customer Service / Sales Rep. She possess extraordinary business skills. She listens to what your business needs are, and resolves them in a timely manner. She has very good follow-through in what she says she will do....AKA: Trust !! A good business relationship cannot be had without, trust. I would highly recommend her for any Customer Service, and or, Sales Rep. position. She would be a major asset in any business organization. ."
We responded:
"Thank you Bruce. I am delighted to know that my team member, Genesis has gone above & beyond with you. It brings great satisfaction to know that we are providing the best customer service not only to you but to all clients. We relate to our clients as our family members & we treat each & every one like the way we want to be treated. Thank you for sharing your experience & we look forward in serving you again."
Brian Estrada
October 22, 2019
1
out of
5
rating by Brian Estrada
"Terrible service. They never let me know what's going on with my plan. They end up calling you back when it's almost too late. And most importantly they don't pick up their phone I have to do everything online or through an operator."
We responded:
"So sorry that you feel this way, Brian. We strive to get back to our customers right away & inform them with everything possible. Give us another chance, we are here to help all our clients in any way possible."